Order before 3pm Thursday 19th December for guaranteed Christmas delivery.

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Free Delivery on Orders over £200
Multibuy Discount on all Products
Rated Excellent on TrustPilot
Free Delivery on Orders over £200
Multibuy Discount on all Products
Rated Excellent on TrustPilot

Shipping policy

Our orders are delivered by DPD, whom we consider one of the best courier services available, with advanced tracking and careful handling. Once DPD has received your order from us, they will send your parcel tracking information via email & text message. You’ll then get a further notification on the day of delivery, with options regarding what you can do should you not be in to receive your order. Download the DPD app to help manage your delivery.

Our packaging is fully recycled, recyclable and compostable.

Our standard delivery cost is £4.95 for orders below £100 and free for all orders over £100. Orders are typically delivered within 3 working days. If you have not received your order after this time please get in touch with us via our contact us form online or via email at customer.service@suburbanbottlestore.com

Returns

We offer a 14-day money back guarantee. If you change your mind about some or all of your order, you may cancel and return your order up to and including 14 calendar days after the day on which you receive your order and we will arrange to collect (free of charge) the unwanted products and reimburse the appropriate sum paid including delivery costs, provided the goods are unopened, intact and returned to us in good condition.

Please let us know if you wish to cancel an order via our Contact Us page or email customer.service@suburbanbottlestore.com and we will be happy to help.

Why Shop With Us?

Fast, Secure & Reliable Deliveries

No Quibble 14-Day Money Back Guarantee

Free Delivery on Orders Over £200

Recyclable & Compostable Packaging